This policy explains how China Chauffeur Service handles information provided through this website, by email and during a service enquiry or booking.
Information We Collect
We may collect contact details, company information, travel dates, routes, passenger numbers, flight or train information, luggage details, uploaded itineraries and other information needed to review or operate a transportation request. Basic technical information may also be collected when the website is used.
How We Use Information
Information is used to respond to enquiries, prepare quotations, arrange and support confirmed services, communicate operational details, process payments where applicable, improve our services and meet legal or administrative requirements.
Website Forms and Attachments
Quote requests submitted through this website, including optional itinerary attachments, are processed and stored by our website form provider so that our team can review and respond. Please do not upload passports, payment-card information or other highly sensitive documents through the quote form.
Google Analytics and Cookie Choices
We use Google Analytics 4 to understand how visitors find and use the website and which contact options are useful. Google Analytics is loaded only after you select Accept in our cookie choices. If you select Reject before accepting analytics, the Google Analytics tag is not loaded by this website.
When accepted, analytics information may include pages viewed, approximate location, browser and device information, referring source, and interactions such as a completed quote request or a click on a WhatsApp, phone or email link. We do not send the contents of your quote form, your email address, phone number or other enquiry details to Google Analytics as analytics event parameters. Google may process analytics data under its own Privacy Policy.
Your analytics choice is stored in your browser so the website can remember it. A temporary session marker is also used to confirm that the Thank-you page followed a valid quote-form submission; it is not used to store the form contents. If you change an earlier Accept choice to Reject, the website updates consent to denied, clears accessible Google Analytics cookies and stops sending the analytics events defined by this website. Data already collected before withdrawal is not removed automatically. You can change your analytics choice at any time:
Service Partners
Where necessary to prepare or operate a service, relevant information may be shared with drivers, vehicle providers, meet-and-greet teams, payment providers or other service partners. We limit shared information to what is reasonably required for the requested service.
Retention and Security
We retain information only for as long as reasonably necessary for enquiries, bookings, operational records and applicable legal obligations. We take reasonable measures to protect information, but no online transmission or storage system can be guaranteed completely secure.
Your Choices
You may change your analytics choice, ask us to update or correct information you have provided, or contact us with a privacy question, subject to applicable record-keeping requirements.
Contact
Email privacy or information requests to ebooking@chinachauffeurservice.com.